This document gives guidelines for realizing financial and economic benefits by applying a top-down structured approach to achieving financial and economic benefits. The structured approach uses the quality management principles and quality management system described in the ISO 9000 family of management system standards to:
a) monitor and manage trends in key performance metrics;
b) take improvement action based on the observed metrics.
This document is directed specifically to the top manag...
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      25 pages
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      19 pages
      English language
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    • Standard
      20 pages
      French language
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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization.
This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector.
All requirements specified in this document that refer to a governing body apply to top ...
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    • Standard
      40 pages
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      40 pages
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This document gives guidance for the development and maintenance of the documented information necessary to support an effective quality management system, tailored to the specific needs of the organization.
This document can also be used to support other management systems, e.g. environmental or occupational health and safety management systems.

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    • Standard
      14 pages
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      19 pages
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    • Standard
      14 pages
      English language
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      15 pages
      French language
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      15 pages
      French language
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      14 pages
      English language

This Recommendation | International Standard gives guidelines for information security controls applicable to the
provision and use of cloud services by providing:
– additional implementation guidance for relevant controls specified in ISO/IEC 27002;
– additional controls with implementation guidance that specifically relate to cloud services.
This Recommendation | International Standard provides controls and implementation guidance for both cloud service
providers and cloud service custome...
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This document specifies requirements and provides guidelines for establishing, developing, implementing, evaluating, maintaining and improving an effective compliance management system within an organization. This document is applicable to all types of organizations regardless of the type, size and nature of the activity, as well as whether the organization is from the public, private or non-profit sector. All requirements specified in this document that refer to a governing body apply to top ma...view more

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      40 pages
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      40 pages
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This document defines a process reference model (PRM) for the domain of information security management, which is meeting the criteria defined in ISO/IEC 33004 for process reference models (see Annex A). It is intended to guide users of ISO/IEC 27001 to: — incorporate the process approach as described by ISO/IEC 27000:2018, 4.3, within the ISMS; — be aligned to all the work done within other standards of the ISO/IEC 27000 family from the perspective of the operation of ISMS processes — support u...view more

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    • Technical specification
      43 pages
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      43 pages
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This document gives guidance for the development and maintenance of the documented information necessary to support an effective quality management system, tailored to the specific needs of the organization. This document can also be used to support other management systems, e.g. environmental or occupational health and safety management systems.

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      14 pages
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    • Standard
      19 pages
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    • Standard
      14 pages
      English language
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      15 pages
      French language
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      15 pages
      French language
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      14 pages
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This document gives guidelines for establishing, implementing, maintaining and improving a common energy management system (EnMS) for multiple organizations. This document follows the general structure used in ISO 50001:2018.

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    • Standard
      29 pages
      English language
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      31 pages
      French language
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      29 pages
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1.1 This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to:
a) organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes;
b) users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization...
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This International Standard specifies requirements and provides guidance for bodies providing
audit and certification of an information security management system (ISMS), in addition to the
requirements contained within ISO/IEC 17021-1 and ISO/IEC 27001. It is primarily intended to support
the accreditation of certification bodies providing ISMS certification.
The requirements contained in this International Standard need to be demonstrated in terms of
competence and reliability by any body...
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This document gives guidelines for assisting organizations in establishing, documenting, implementing, maintaining and continually improving material circulation in their design and development in a systematic manner, using an environmental management system (EMS) framework. These guidelines are intended to be used by those organizations that implement an EMS in accordance with ISO 14001. The guidelines can also help in integrating material circulation strategies in design and development when u...view more

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      44 pages
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      48 pages
      French language
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      44 pages
      English language
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      48 pages
      French language

This document provides guidance on concepts, objectives and processes for the governance of information security, by which organizations can evaluate, direct, monitor and communicate the information security-related processes within the organization. The intended audience for this document is: — governing body and top management; — those who are responsible for evaluating, directing and monitoring an information security management system (ISMS) based on ISO/IEC 27001; — those responsible for in...view more

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    • Standard
      16 pages
      English language
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      16 pages
      English language

This document gives general guidelines for organizations seeking to systematically manage environmental aspects or respond to the effects of changing environmental conditions within one or more environmental topic areas, based on ISO 14001.
This document also constitutes a framework for common elements of subsequent parts of the ISO 14002 series.

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This document provides guidance on the implementation of the ISO 19443 requirements, with examples of possible steps an organization can take to meet the requirements. It does not add to, subtract from, or in any way modify those requirements. This document does not prescribe mandatory approaches to implementation, or provide any preferred method of interpretation.

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    • Technical report
      55 pages
      English language
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      55 pages
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The scope of this Recommendation | International Standard is to define guidelines supporting the implementation of
information security controls in telecommunications organizations.
The adoption of this Recommendation | International Standard will allow telecommunications organizations to meet
baseline information security management requirements of confidentiality, integrity, availability and any other relevant
security property.

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1.1   Application:
This document defines the common nonconformity data definition and documentation that shall be exchanged between an internal/external supplier or sub-tier supplier, and the customer when informing about a nonconformity requiring formal decision. The requirements are applicable, partly or totally, when reporting a product nonconformity to the owner or operator, as user of the end item (e.g. engine, aircraft, spacecraft, helicopter), if specified by contract.
Reporting of noncon...
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This document specifies high-level requirements for management systems for sustainable cocoa bean production, including post-harvest processes, if applicable, and traceability of the sustainably produced cocoa beans within the organization producing the cocoa beans.
NOTE 1 Post-harvest processes include pod-breaking, fermentation, drying, sorting, packing, transport and storage of cocoa beans.
Only organizations that fulfil both the cocoa sustainability management system requirements of either...
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IEC 63152:2020 establishes concepts and gives guidelines to help sustain a variety of city services on the occasion of a disaster from the perspective of providing electricity. It outlines the basic concepts on how multiple city services can cooperate and continue by electricity continuity plan(s) and electricity continuity system(s). It also specifies methods and means to establish these.
The users of this document are assumed to be city developers, city operators, equipment manufacturers, ess...
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      22 pages
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This document gives practical guidelines and examples for establishing, implementing, maintaining and improving an energy management system (EnMS) in accordance with the systematic approach of ISO 50001:2018. The guidance in this document is applicable to any organization. This document does not provide guidance on how to develop an integrated management system. While the guidance in this document is consistent with the requirements of ISO 50001:2018, it does not provide interpretations of those...view more

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    • Standard
      37 pages
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      37 pages
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    • Standard
      40 pages
      French language

This document defines quality management system requirements for product and service supply
organizations to the petroleum, petrochemical and natural gas industries.
This document is written as a supplement to ISO 9001:2015. The supplementary requirements and
guidance to ISO 9001:2015 have been developed to manage supply chain risks and opportunities
associated with the petroleum, petrochemical and natural gas industries and to provide a framework
for aligning requirements with complementar...
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This document defines quality management system requirements for product and service supply organizations to the petroleum, petrochemical and natural gas industries. This document is written as a supplement to ISO 9001:2015. The supplementary requirements and guidance to ISO 9001:2015 have been developed to manage supply chain risks and opportunities associated with the petroleum, petrochemical and natural gas industries and to provide a framework for aligning requirements with complementary sta...view more

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    • Standard
      53 pages
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    • Standard
      53 pages
      English language

This document specifies the requirements for creating sector-specific standards that extend ISO/IEC 27001, and complement or amend ISO/IEC 27002 to support a specific sector (domain, application area or market). This document explains how to: — include requirements in addition to those in ISO/IEC 27001, — refine or interpret any of the ISO/IEC 27001 requirements, — include controls in addition to those of ISO/IEC 27001:2013, Annex A and ISO/IEC 27002, — modify any of the controls of ISO/IEC 2700...view more

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This International Standard specifies the requirements for establishing, implementing, maintaining
and continually improving an information security management system within the context of the
organization. This International Standard also includes requirements for the assessment and treatment
of information security risks tailored to the needs of the organization. The requirements set out in this
International Standard are generic and are intended to be applicable to all organizations, rega...
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      Slovenian language
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EN-ISO/IEC 27019 provides guidance based on ISO/IEC 27002:2013 applied to process control systems used by the energy utility industry for controlling and monitoring the production or generation, transmission, storage and distribution of electric power, gas, oil and heat, and for the control of associated supporting processes. This includes in particular the following: - central and distributed process control, monitoring and automation technology as well as information systems used for their ope...view more

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      46 pages
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EN-ISO 14006 gives guidelines for assisting organizations in establishing, documenting, implementing, maintaining and continually improving their management of ecodesign as part of an environmental management system (EMS).This document is intended to be used by organizations that have implemented an EMS in accordance with ISO 14001, but it can also help in integrating ecodesign using other management systems. The guidelines are applicable to any organization regardless of its type, size or produ...view more

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ISO 22313 gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.This document is applicable to organizations that:a) implement, maintain and improve a BCMS;b) seek to ensure conformity with stated business continuity policy;c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a disruptio...view more

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    • Standard
      70 pages
      English language
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EN-ISO/IEC 27019 provides guidance based on ISO/IEC 27002:2013 applied to process control systems used by the energy utility industry for controlling and monitoring the production or generation, transmission, storage and distribution of electric power, gas, oil and heat, and for the control of associated supporting processes. This includes in particular the following: - central and distributed process control, monitoring and automation technology as well as information systems used for their ope...view more

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    • Standard
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    • Standard
      46 pages
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EN ISO/IEC 27000 provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards.

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    • Standard
      35 pages
      English language
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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice.
This document is applicable to organizations that:
a) implement, maintain and improve a BCMS;
b) seek to ensure conformity with stated business continuity policy;
c) need to be able to continue to deliver products and services at an acceptable predefined capacity during...
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    • Standard
      70 pages
      English language
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This document gives guidance and recommendations for applying the requirements of the business continuity management system (BCMS) given in ISO 22301. The guidance and recommendations are based on good international practice. This document is applicable to organizations that: a) implement, maintain and improve a BCMS; b) seek to ensure conformity with stated business continuity policy; c) need to be able to continue to deliver products and services at an acceptable predefined capacity during a d...view more

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    • Standard
      55 pages
      English language
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    • Standard
      58 pages
      French language

EN ISO/IEC 27000 provides the overview of information security management systems (ISMS). It also provides terms and definitions commonly used in the ISMS family of standards.

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    • Standard
      35 pages
      English language
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This document gives guidelines for assisting organizations in establishing, documenting, implementing, maintaining and continually improving their management of ecodesign as part of an environmental management system (EMS).
This document is intended to be used by organizations that have implemented an EMS in accordance with ISO 14001, but it can also help in integrating ecodesign using other management systems. The guidelines are applicable to any organization regardless of its type, size or pr...
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This document gives guidelines for assisting organizations in establishing, documenting, implementing, maintaining and continually improving their management of ecodesign as part of an environmental management system (EMS). This document is intended to be used by organizations that have implemented an EMS in accordance with ISO 14001, but it can also help in integrating ecodesign using other management systems. The guidelines are applicable to any organization regardless of its type, size or pro...view more

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    • Standard
      32 pages
      English language
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    • Standard
      35 pages
      French language
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    • Standard
      35 pages
      Spanish language

This document gives general guidelines for organizations seeking to systematically manage environmental aspects or respond to the effects of changing environmental conditions within one or more environmental topic areas, based on ISO 14001. This document also constitutes a framework for common elements of subsequent parts of the ISO 14002 series.

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    • Standard
      10 pages
      English language
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    • Standard
      12 pages
      French language
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    • Standard
      12 pages
      Spanish language

This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization’s operating env...view more

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EN-ISO 14005 gives guidelines for a phased approach to establish, implement, maintain and improve an environmental management system (EMS) that organizations, including small and medium-sized enterprises (SMEs), can adopt to enhance their environmental performance. The phased approach provides flexibility that allows organizations to develop their EMS at their own pace, over a number of phases, according to their own circumstances. Each phase consists of six consecutive stages. The system's matu...view more

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This document defines a process to identify, assess, control, and monitor the risks associated with hazardous biological materials. This document is applicable to any laboratory or other organization that works with, stores, transports, and/or disposes of hazardous biological materials. This document is intended to complement existing International Standards for laboratories. This document is not intended for laboratories that test for the presence of microorganisms and/or toxins in food or feed...view more

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    • Standard
      26 pages
      English language

This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise.
The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating en...
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    • Standard
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This document specifies requirements to implement, maintain and improve a management system to protect against, reduce the likelihood of the occurrence of, prepare for, respond to and recover from disruptions when they arise. The requirements specified in this document are generic and intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization. The extent of application of these requirements depends on the organization's operating env...view more

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    • Standard
      21 pages
      English language
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    • Standard
      21 pages
      English language
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    • Standard
      22 pages
      French language
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    • Standard
      22 pages
      French language

This document gives guidelines for organizations on implementing ISO 44001 (see Figure 3) in order to achieve successful collaborative business relationships, as well as helping organizations use and implement the framework specification effectively. This document explains what is intended by each requirement of ISO 44001, why each is important, and recommends approaches to take for their practical implementation. How to meet the requirements is individually evaluated and applied in the context ...view more

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    • Standard
      80 pages
      English language

This document gives guidelines for local governments on understanding and implementing a quality
management system that meets the requirements of ISO 9001:2015, in order to meet the needs and
expectations of their customers/citizens and all other relevant interested parties by consistently
providing them with products and services.
It promotes implementing a quality management system in a responsible and accountable manner,
through the application of ISO 9001 on a comprehensive basis. These...
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    • Standard
      73 pages
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    • Standard
      87 pages
      English language
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    • Standard
      79 pages
      French language
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    • Standard
      79 pages
      Spanish language

This document specifies requirements to be met by a management system for records (MSR) in order
to support an organization in the achievement of its mandate, mission, strategy and goals. It addresses
the development and implementation of a records policy and objectives and gives information on
measuring and monitoring performance.
An MSR can be established by an organization or across organizations that share business activities.
Throughout this document, the term “organization” is not lim...
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    • Standard
      23 pages
      English language
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    • Standard
      18 pages
      French language

This document specifies requirements and contains guidance for its use in establishing, implementing and maintaining a water efficiency management system. It is applicable to organizations of all types and sizes that use water. It is focused on end-use consumers. This document is applicable to any organization that wishes to: a) achieve the efficient use of water through the ?reduce, replace or reuse' approach; b) establish, implement and maintain water efficiency; c) continually improve water e...view more

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    • Standard
      38 pages
      English language
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    • Standard
      43 pages
      French language

1.1 This document provides guidance for the establishment, implementation, maintenance, and continual improvement of an innovation management system for use in all established organizations. It is applicable to: a) organizations seeking sustained success by developing and demonstrating their ability to effectively manage innovation activities to achieve the intended outcomes; b) users, customers, and other interested parties, seeking confidence in the innovation capabilities of an organization; ...view more

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    • Standard
      26 pages
      English language
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    • Standard
      29 pages
      French language
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    • Standard
      29 pages
      Spanish language

This document provides guidance based on EN ISO/IEC 27002:2017 applied to organisations supporting civil aviation, with a focus on air traffic management operations.
This includes, but is not limited to, airspace users, airports and air navigation service providers.
Not included are activities of the organisations that do not have any impact on the security of civil aviation operations like for example airport retail and service business and corporate real estate management.
The basis of all ...
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This document specifies high-level requirements for management systems for sustainable cocoa bean production, including post-harvest processes, if applicable, and traceability of the sustainably produced cocoa beans within the organization producing the cocoa beans. NOTE 1 Post-harvest processes include pod-breaking, fermentation, drying, sorting, packing, transport and storage of cocoa beans. Only organizations that fulfil both the cocoa sustainability management system requirements of either t...view more

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    • Standard
      38 pages
      English language
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    • Standard
      40 pages
      French language
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    • Standard
      40 pages
      Spanish language

This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements...view more

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    • Technical specification
      54 pages
      English language

This International Standard specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements...view more

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    • Standard
      73 pages
      English language
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    • Standard
      87 pages
      English language
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    • Standard
      79 pages
      French language
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    • Standard
      79 pages
      Spanish language

This document specifies additional competence requirements for personnel involved in the audit
and certification process for quality management systems (QMS) and complements the existing
requirements of ISO/IEC 17021-1.
NOTE This document is applicable for auditing and certification of a QMS based on ISO 9001. It can also be
used for other QMS applications.

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    • Standard
      13 pages
      English language
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