This document defines and establishes definitions and methodologies for a set of indicators on resilience in cities. This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size or location. Maintaining, enhancing and accelerating progress towards improved city services and quality of life is fundamental to the definition of a resilient city, so this document is intended to be implemented in conjunction with ISO 37120. This document follows the principles set out in ISO 37101, and can be used in conjunction with this and other strategic frameworks.

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This document specifies and establishes definitions and methodologies for a set of indicators for smart cities. As accelerating improvements in city services and quality of life is fundamental to the definition of a smart city, this document, in conjunction with ISO 37120, is intended to provide a complete set of indicators to measure progress towards a smart city. This is represented in Figure 1.

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This document defines and establishes methodologies for a set of indicators to steer and measure the performance of city services and quality of life. It follows the principles set out in ISO 37101 and can be used in conjunction with ISO 37101 and other strategic frameworks. This document is applicable to any city, municipality or local government that undertakes to measure its performance in a comparable and verifiable manner, irrespective of size and location.

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ISO/TR 37121:2016 provides an inventory of existing guidelines and approaches on sustainable development and resilience in cities. ISO/TR 37121:2016 focuses on resilience understood as the ability of a city, system, community, local government or society exposed to hazards to resist, absorb, accommodate to and recover from the effects of a hazard in a timely and efficient manner, including through the preservation and restoration of its essential basic structures and functions. Resilience indicators are intended to assess the extent to which cities are helping residents, businesses, institutions, and infrastructure resist, absorb, accommodate to and recover from the effects of hazards in a timely and efficient manner.

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