Product information relevant to consumers - Guidelines for standard developers

This Guide provides standardization committees with the information necessary to develop product information requirements in as uniform and complete manner as possible. It concentrates on safety information, but also contains other kinds of information.
Some European Directives have specific requirements for product information relating to consumer safety or the safety of employees. Compliance with this Guide may not meet these requirements.
This Guide can be consulted where:
   products are not (yet) covered by standards and/or codes of good practice;
   products are covered by standards without product information requirements;
   more in-depth guidance on product information is sought.

Informacija o izdelku, pomembna za uporabnika - Smernice za pripravo standardov

Ta priročnik odborom za standardizacijo podaja informacije, ki so nujne za razvoj zahtev glede informacij o proizvodih na čim enotnejši in celovitejši način. Osredotoča se na varnostne informacije, a vsebuje tudi druge vrste informacij.
Nekatere evropske direktive imajo posebne zahteve glede informacij o proizvodih v povezavi z varnostjo potrošnikov ali zaposlenih. S skladnostjo s tem priročnikom te zahteve morda ne bodo izpolnjene.
Ta priročnik je mogoče uporabiti, kadar:
proizvodi (še) niso zajeti s standardi in/ali kodeksi dobre prakse;
so proizvodi zajeti s standardi brez zahtev glede informacij o proizvodih;
se zahteva več poglobljenih smernic glede informacij o proizvodih.

General Information

Status
Published
Publication Date
06-Nov-2012
Current Stage
6060 - Definitive text made available (DAV) - Publishing
Start Date
07-Nov-2012
Completion Date
07-Nov-2012

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Standards Content (Sample)

SLOVENSKI STANDARD
SIST-V CEN/CLC Guide 11:2016
01-november-2016
Informacija o izdelku, pomembna za uporabnika - Smernice za pripravo
standardov
Product information relevant to consumers - Guidelines for standard developers
Ta slovenski standard je istoveten z: CEN/CLC Guide 11:2012
ICS:
01.120 Standardizacija. Splošna Standardization. General
pravila rules
SIST-V CEN/CLC Guide 11:2016 en
2003-01.Slovenski inštitut za standardizacijo. Razmnoževanje celote ali delov tega standarda ni dovoljeno.

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SIST-V CEN/CLC Guide 11:2016

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SIST-V CEN/CLC Guide 11:2016







CEN-CENELEC
GUIDE
11







Product information relevant to
consumers — Guidelines for
standard developers
Edition 2, 2012-10-31



CEN-CENELEC Guide 11 was adopted by the CEN Technical Board through Decision 22/2012 and by the CENELEC
Technical Board through Decision D142/016.

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SIST-V CEN/CLC Guide 11:2016










European Committee for Standardization
Tel: +32 2 550 08 11
Fax: +32 2 550 08 19

European Committee for Electrotechnical Standardization
Tel: +32 2 519 68 71
Fax: +32 2 550 08 19


Avenue Marnix 17
1000 Brussels – Belgium


www.cen.eu

www.cenelec.eu

www.cencenelec.eu

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SIST-V CEN/CLC Guide 11:2016

CEN-CENELEC Guide 11 Product information relevant to consumers
Guidelines for standards developers

Contents
Foreword . 4
Introduction . 5
1 Scope . 6
2 References and bibliography . 6
3 Terms and definitions . 6
4 Principles of development of product information . 8
4.1 Principles of safety . 8
4.2 Risk assessment . 9
4.3 Authorship of the product information . 9
4.4 Principles for communicating information . 9
4.4.1 General aspects . 10
4.4.2 Communicating of the consumer's questions . 10
4.4.3 Communicating of several functions . 10
4.4.4 Communicating of complex information . 10
4.4.5 Communicating to specific groups . 10
5 Content of product information . 10
5.1 Purchase information . 10
5.1.1 General . 10
5.1.2 Handling . 11
5.1.3 Storage and unpacking . 11
5.1.4 Product traceability . 12
5.2 Instructions for use . 12
5.2.1 Assembly and / or installation.
...

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