Education and learning services — Distance and digital learning services (DDLS) — Case studies

This document provides real cases, situational understanding and practical solutions to apply the related contents of ISO 29992, ISO 29993 and ISO 29994 in the scenario of DDLS. This document can be used as a reference and/or inspiration for DDLSP analysing and improving their DDLS, and pursuing quality DDLS, by applying ISO 29992, ISO 29993 and ISO 29994.

Services d'éducation et de formation — Services d'apprentissage numérique et à distance — Études de cas

General Information

Status
Published
Publication Date
25-Jan-2024
Current Stage
6060 - International Standard published
Start Date
26-Jan-2024
Due Date
05-Jan-2025
Completion Date
26-Jan-2024
Ref Project

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ISO/DTR 29996 - Education and learning services — Distance and digital learning services (DDLS) — Case studies Released:4. 10. 2023
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FINAL
TECHNICAL ISO/DTR
DRAFT
REPORT 29996
ISO/TC 232
Education and learning services —
Secretariat: SAC
Distance and digital learning services
Voting begins on:
2023-10-18 (DDLS) — Case studies
Voting terminates on:
Services d'éducation et de formation — Services d'apprentissage
2023-12-13
numérique et à distance — Études de cas
RECIPIENTS OF THIS DRAFT ARE INVITED TO
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
DOCUMENTATION.
IN ADDITION TO THEIR EVALUATION AS
Reference number
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO-
ISO/DTR 29996:2023(E)
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN-
DARDS TO WHICH REFERENCE MAY BE MADE IN
NATIONAL REGULATIONS. © ISO 2023

---------------------- Page: 1 ----------------------
ISO/DTR 29996:2023(E)
FINAL
TECHNICAL ISO/DTR
DRAFT
REPORT 29996
ISO/TC 232
Education and learning services —
Secretariat: SAC
Distance and digital learning services
Voting begins on:
(DDLS) — Case studies
Voting terminates on:
Services d'éducation et de formation — Services d'apprentissage
numérique et à distance — Études de cas
COPYRIGHT PROTECTED DOCUMENT
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may
be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on
the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below
or ISO’s member body in the country of the requester.
RECIPIENTS OF THIS DRAFT ARE INVITED TO
ISO copyright office
SUBMIT, WITH THEIR COMMENTS, NOTIFICATION
OF ANY RELEVANT PATENT RIGHTS OF WHICH
CP 401 • Ch. de Blandonnet 8
THEY ARE AWARE AND TO PROVIDE SUPPOR TING
CH-1214 Vernier, Geneva
DOCUMENTATION.
Phone: +41 22 749 01 11
IN ADDITION TO THEIR EVALUATION AS
Reference number
Email: copyright@iso.org
BEING ACCEPTABLE FOR INDUSTRIAL, TECHNO­
ISO/DTR 29996:2023(E)
Website: www.iso.org
LOGICAL, COMMERCIAL AND USER PURPOSES,
DRAFT INTERNATIONAL STANDARDS MAY ON
Published in Switzerland
OCCASION HAVE TO BE CONSIDERED IN THE
LIGHT OF THEIR POTENTIAL TO BECOME STAN­
DARDS TO WHICH REFERENCE MAY BE MADE IN
ii
  © ISO 2023 – All rights reserved
NATIONAL REGULATIONS. © ISO 2023

---------------------- Page: 2 ----------------------
ISO/DTR 29996:2023(E)
Contents Page
Foreword .iv
Introduction .v
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Methodology and overview of selected cases . 2
4.1 Methodology . 2
4.2 Overview of selected cases . 2
5 Practices of needs analysis . 4
5.1 General . 4
5.2 Market needs analysis for launching a new programme . 4
5.3 Syllabus “Digital competences for PA” .
...

© ISO/WD TR 29996 (E) – All rights reserved
ISO/WD TRDTR 29996 (E)
ISO/TC 232/WG 6
Secretariat: SAC
Date: 2023-10-04
Education and learning services – — Distance and digital learning
services (DDLS) -— Case studies

DTRServices d'éducation et de formation — Services d'apprentissage numérique et à distance
— Études de cas
FDIS stage

Warning for WDs and CDs
This document is not an ISO International Standard. It is distributed for review and comment. It is subject to
change without notice and may not be referred to as an International Standard.
Recipients of this draft are invited to submit, with their comments, notification of any relevant patent rights of
which they are aware and to provide supporting documentation.

---------------------- Page: 1 ----------------------
ISO #####-#:####(X)
© ISO 20XX
2 © ISO #### – All rights reserved

---------------------- Page: 2 ----------------------
ISO/DTR 29996:(E)
© ISO 2023
All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this
publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical,
including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can
be requested from either ISO at the address below or ISO’s member body in the country of the requester.
ISO copyright office
CP 401 • Ch. de Blandonnet 8
CH-1214 Vernier, Geneva
Phone: + 41 22 749 01 11
EmailE-mail: copyright@iso.org
Website: www.iso.orgwww.iso.org
Published in Switzerland
© ISO 2023 – All rights reserved iii

---------------------- Page: 3 ----------------------
ISO/DTR 29996:(E)
Contents
Foreword . vi
Introduction . vii
1 Scope . 1
2 Normative references . 1
3 Terms and definitions . 1
4 Methodology and overview of selected cases . 2
4.1 Methodology . 2
4.2 Overview of selected cases . 2
5 Practices of needs analysis . 5
5.1 General . 5
5.2 Market needs analysis for launching a new programme . 5
5.3 Syllabus “Digital competences for PA” . 6
5.4 Learning needs analysis for international talent cultivation . 7
6 Practices of design of DDLS. 9
6.1 General . 9
6.2 An ecological model indicating learner-centredness in online education . 9
6.3 Engagement and co-design by administrations in “Digital competences for PA” . 10
6.4 Intelligent design systems for training programmes . 11
6.4.1 General . 11
7 Practices of technology-supporte
...

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